Himachal Pradesh Gramin Bank

BANKING OMBUDSMAN

All our patrons are informed that if any one of them has submitted, in writing, a representation to us regarding any deficiency in our service and the Bank has rejected the same or he/she is not satisfied with the reply of the Bank or has not received any reply thereto within a period of one month of the receipt of the same by the Bank, he/she may approach/write to Banking Ombudsman for redressal of his/her grievance at address given below.

Banking Ombudsman
Smt. Balbir Kaur Tel. No. 0172-2721109	Office of the Banking Ombudsman Reserve Bank of India New Office Building Central Vista, Sector - 17 Chandigarh - 160017
Secretary
Dr.(Smt.) S. R. Chawla Tel. No. 0172-2721109 FAX No. 0172 - 2721880 E.Mail: bochandigarh@rbi.org.in	Office of the Banking Ombudsman Reserve Bank of India New Office Building Central Vista, Sector - 17 Chandigarh - 160 017
Nodal Officer
Chaitanya Kumar Tel. 01905 - 237533 Fax: 01905 - 237179	General Manager Himachal Pradesh Gramin Bank Head Office, Mandi - 175001 (Himachal Pradesh)

Copy of the Ombudsman Scheme 2006 is available with the Branch Manager.