Himachal Pradesh Gramin Bank

SERVICE CHARGES

Himachal Pradesh Gramin Bank
HEAD OFFICE, MANDI (H.P.) TO ALL THE BRANCHES DATE : 01-07.2010

LOAN CIRCULAR NO. 26 / 2010
REG: REVISION OF WON -CREDIT RELATED SERVICE CHARGES INCLUDING CONCESSION AVAILABLE TO VARIOUS CATEGORIES OF CUSTOMERS AND DELEGATION OF POWERS TO RELAX SERVICE CHARGES.

EFFECTIVE FROM 01-07.2010

Schedules of service charges, concessions available to various categories of customers and power vested with General Manager / Chairman for allowing relaxation of Service Charges were circulated vide loan circular no.79/200S dated 21.10.2008 & 25/2009 dated 03.03.2009 which now stand superseded.

On migration of our Bank to CBS system, it has become necessary to standardize the service charges vis a vis to other RRBs. The Board of Directors of our Bank has approved the non credit related Service Charges, concession available to various categories and delegation of powers to relax the service charges in the Board meeting held on 28th June. 2010 as per Annexure A,B,C & D. These charges shall be inclusive of Service Tax and Education Cess.

GENERAL TERMS & CONDITIONS:

The charges are to be levied on per transaction basis. It is possible that in certain situations, balance available in the account is sufficient to cover the transaction but insufficient to cover the service charges. In all such cases field functionaries are advised to allow temporary overdraft TOD1 for specific purpose of recovery of banks charges.
Out of pocket expenses if any, are to be recovered invariably over & above the prescribed charges.
Staff Members including honorably retired staff members, shall continue to be fully exempted from various service charges except locker rents and penalties, or specifically mentioned otherwise against the particular item.
It must be ensured that there is no leakage of revenue in levying of service charges.
Incidental charges for non-maintenance of minimum quarterly average balance for any closure of account during a quarter shall be levied for full quarter.
The powers for relaxations in service charges may be exercised by the authorised officer, strictly based on overall business considerations in REMUNERATIVE ACCOUNTS ONLY. Cost benefit aspect is to be recorded in writing in the light of overall business development considerations including credit off- take prospects. A proposal for relaxation, earlier declined by a competent authority, should not be considered by a lower authority and be referred to the same authority or higher authority for reviewing it again with complete justification. These relaxations are to be monitored periodically to ensure that it does not prove to be a losing proposition.

The SERVICE CHARGES / CONCESSIONS / POWER FOR RELAXATION are made available as per following Annexure:

ANNEXURE - A: SERVICE CHARGES COVERING ALL TYPES OF BRANCHES.
ANNEXURE - B: SERVICE CHARGES RELATING TO ATM
ANNEXURE - C: SERVICE CHARGES RELATING TO DEPOSITORY SERVICES
ANNEXURE - D: STANDARDISED CONCESSIONS IN SERVICE CHARGES TO VARIOUS CATEGORY OF BENEFICIARIES

Incumbents Incharge are advised to be guided accordingly. Further, it should be ensured that the service charges for Electronic payment products and out station cheques collection charges should be levied as per the service charges circulated vide loan circular no. 7/2010 dated 20.2.2010.

These revised charges shall be effective from 01.07.2010.

GENERAL MANAGER

ANNEXURE-A
Remittances byway of Demand Drafts/ Local Demand drafts/ Mail Transfers/ TPO (Non Cash Basis)
SI. No.	Category	Charges (Including Service Tax and Education Cess)
	Issuances of DD/Local DD/TPO	Non-Individuals		Individual customers Semi-urban, Urban Branches		IndividualCustomers of Rural branches, Sr. Citizens Pensioners (Charges for Sr Citizens & Pensioners are irrespective of location of Branch)
1.	For GENERAL PUBLIC: (Excluding Studets)
1. (i)	Drafts upto Rs 10000/-	Rs.40/-		Rs35/-		Rs 30/-
l. (ii)	Draft above Rs.10000/-	Rs.4.00 per Rs.1000/- pail there of subject to a Minimum of Rs50/- and Maximum Rs.12000/-		Rs 3.50 per Rs 1000/ or part thereof subject to a Minimum of Rs 40/- and Maximum Rs12000/-		Rs3.00 per Rs.1000/- or part thereof subject to a Minimum of Rs.30/- and Maximum Rs.12000/-
1.(iii)	For Students: Drafts in respect of his/ her education/ examination fee only	N/A		Rs20/- for drafts upto Rs5000/- Above Rs5000/- normal charges will apply (Free for students availing Education loan from our Bank)		Rs.20/- drafts upto Rs.5000/- Above Rs.5000/- normal charges will apply (Free students availing Education loan from our Bank)
2.	TELEGRAPHIC TRANSFERS:
2. (i)		Facility not in use
Note: Credit/ Deposit Scheme (including NO Frill account) specific concessions would continue as mentioned specifically in the concerned Scheme.
3.	DEMAND DRAFTS: REVALUATION, CANCELLATION, ISSUANCE OF DUPLICATE INSTRUMENTS ETC. (Separate provision for Students have also been provided at footnote #)
3.(i)	DEMAND DRAFTS REVALUATION*	Rs.100/-	Rs.100/-		Rs100/-
3.(ii)	DEMAND DRAFTS CANCELLATION*	RS.100/-	Rs.100/-		Rs100/-
3.(iii)	Cancellation of instruments/ issuance other Lost instruments)*	Rs.100/-	Rs.100/-		Rs.100/-
* Plus Actual Out of Pocket Expenses # For Students: If demand draft(s) were got issued for educational purposes, students will be required to pay only Rs.10/- per instrument in respect of item no. 3 (i) (ii) S (3 ii)

SI. No.	Category	Charges (Including Service Tax and Education Cess)
		Non-Individuals		Individual customers of Semi-urban, Urban Branches		Individual Customers of Rural branches, Sr Citizens & Pensioners (Charges for Sr. Citizens & Pensioners are irrespective of location of Branch)
4	ISSUANCE OF DUPLICATE DEMAND DRAFTS:
4 (i)	Upto Rs.10000/-	Rs.100/-		Rs.l00/-		Rs.l00/-
4 (ii)	Rs.l0001/- to Rs.100000/-	Rs.125/-		Rs.125/-		Rs.125/-
4 (iii)	Above Rs.100000/-	Rs.150/-		Rs.150/-		Rs.150/-
REMITTANCE OF FUNDS: FOR REMITTANCES/RETIREMENT OF BILLS THROUGH CASH, 30% EXTRA on the normal charges TO BE CHARGED IN ALL CASES, EXCEPT STUDENTS. MENTIONED BELOW Students are exempted from additional charges of 30% for issuance of drafts/ Local drafts, against deposit of cash, for educational purposes.
Notes: For issuance of Demand Draft, guidelines issued by HO from time to time be followed. Out of pocket expenses like Regd. dak charges for sending drafts /other instruments on behalf of customers must be recovered in full. NO CHARGES TO BE LEVIED FOR ISSUANCE OF DEMAND DRAFT ISSUED FOR PAYMENT OF PROCEEDS DUE TO RESTRICTIONS UNDER INCOME TAX ACT FOR PAYING IN CASH IN RESPECT OF MATURED DEPOSIT ACCOUNTS LIKE TERM DEPOSITS AND PPF OR OTHER SUCH ACCOUNTS UNDER GOVT. RUN SAVINGS SCHEMES. CURRENT A/C CUSTOMERS shall be charged as per guidelines issued from time to time.
5.	Cheque Book Charges:
5.(i)	ISSUANCE OF MICR Cheque Books		Rs.3.00 cheque per leaf		Rs 2.50 per cheque leaf		Rs 2.25 per cheque leaf
5.(ii)	ISSUANCE of Multicity Cheque Books		Rs.3.00 cheque per leaf		Rs 2.50 per cheque	leaf	Rs 2.25 per cheque leaf
5.(iii)	PERSONALISED CHEQUE BOOK (Bearing name & account number duly printed)		Rs.3.00 cheque per leaf		Rs 2.50 per cheque	leaf	Rs 2.25 per cheque leaf
5.(iv)	ISSUANCE OF Non-MICR Cheque Books		Rs.2.50 cheque per leaf.		Rs 2.25 per cheque leaf.		Rs 2.00 per cheque leaf.
6.	Free Cheque Leaves to Saving Fund Account Customers		20 cheques leave free per half year		20 cheques leave free per ha If year.		20 cheques leave free per half year.
7.	Interest Certificate in Deposit Accounts NOTE: one certificate to be issued free of cost every year. (Charges are to be levied only when the certificate has been lost after issuance and not in the event of non- receipt)		Rs.100/-		Rs.75/-		Rs.50/-

Sl. No.	Category	Charges (Including Service Tax and Education Cess)
		Non- Individuals	Individual customers of Semi-urban, Urban Branches	Individual Customers of Rural branches, Sr. Citizens & Pensioners (Charges for Sr. Citizens & Pensioners are irrespective of location of Branch)
8.	Balance Certificate/ other certificate, in Deposit Accounts	Rs.100/- (Other than those which have been specifically mentioned or exempted vide any circular of the bank)	Rs.75/- (Other than those which have been specifically mentioned or exempted vide any circular of the bank )	Rs.50/- (Other than those which have been specifically mentioned or exempted vide any circular of the bank )
9.	ATTESTATION OF SIGNATURES/ PHOTOGRAPH	Rs.100/- per instrument except Signature attestation for ECS purpose.	Rs.75/- per instrument except Students, Defence forces, War widows, Physically-Handicap & Signature attestation for ECS purpose	Rs.50/-per instrument exceptStudents, Pensioners Defence forces ,War widows, Physically- Handicap & Signature attestation for ECS purpose
10.	Nomination Charges: 1st option of nomination to be done free of charge, after exercising 1st option of nomination, for every change in nomination in any type of account:	Rs.100/-	Rs.100/-	Rs.100/-
11.	STOP PAYMENT INSTRUCTIONS*	Rs. 100/- per instrument, Maximum Rs. 500/- per reference.	Rs. 60/- per instrument, Max. Rs. 300/- per reference.	Rs. 50/- per instrument, Maximum Rs. 250/- per reference.
*These charges are to be levied only once i.e. at the time of accepting the instructions for stop payment and no charges be levied while actually returning such instruments through clearing.
12.	Issuance of Pass Book	Free and Pass Book shall be updated Free of Charges
13.	Issuance of Duplicate Pass Book/ Statement:
14. (i)	ONLY WITH LATEST BALANCE	Rs.50/- per passbook	Rs.45/- per passbook	Rs.40/- per passbook
14. (ii)	FOR PREVIOUS ENTRIES: PER ENTRY/RECORD	Rs.2.00 per entry/record, Minimum Rs.100/ - Maximum Rs1000/-.	Rs.1.50 per entry/record, MinimumRs.75/Maximum Rs.1000/-.	Rs.1.00 per entry/record, Minimum Rs.50/-, Maximum Rs.1000/-.

Sl. No.	Category	Charges (Including Service Tax and Education Cess)
		Non- Individuals	Individual customers of Semi-urban, Urban Branches	Individual Customers of Rural branches, Sr. Citizens & Pensioners (Charges for Sr. Citizens & Pensioners are irrespective of location of Branch)
15.	Statement of Account Charges
15 (i)	Monthly	Once Free, thereafter, Rs. 2/- per entry, Minimum Rs.100/- per request.	Once Free, thereafter, Rs. 1.50 per entry, Minimum Rs.75/-per request.	Once Free, thereafter Rs.1/- per entry, Minimum Rs.50/- per request.
15 (ii)	Weekly	Rs.450/- per year, for repeat request, Rs. 2/- per entry, Minimum Rs.100/- per request.	Rs.450/- per year, for repeat request, Rs. 1.50 per entry, Minimum Rs.75/- per request.	Rs.450/- per year, for repeat request, Rs. 1/- per entry, Minimum Rs.50/- per request.
15 (iii)	Daily	Rs.1000/- per year. For repeat request, Rs. 2/- per entry. Minimum Rs.100/- per request.	Rs.1000/- per year. For repeat request, Rs. 1.50 per entry. Minimum Rs.75/- per request.	Rs.1000/- per year. For repeat request, Rs. 1/- per entry. Minimum Rs.50/- per request.
16.	ACCOUNT CLOSURE CHARGES FOR CLOSING RECURRING DEPOSIT ACCOUNT WITHIN 1 YEAR OF ITS OPENING: Rs.100/- (ON ACCOUNT OF DEATH OF CUSTOMER, NO CHARGES SHOULD BE LEVIED) Benefit of waiving penalty for delayed payments against payment of equal number of advance installments in Recurring deposit account is not available. However, The Interest should be paid at applicable rate after deducting penalty charges.
16 (i)	FOR CLOSING SF ACCOUNT WITHIN 1 year OF THEIR OPENING (EXCEPT IN CASE OF DEATH OF CUSTOMER)	Rs.200/-	Rs.150/-	Rs.100/-
16 (ii)	FOR CLOSING CURRENT ACCOUNT WITHIN 1YEAR OF THEIR OPENING (EXCEPT IN CASE OF DEATH OF CUSTOMER)	Rs.500/-	Rs.400/-	Rs.300/-
17.	PENALTY CHARGES FOR DEPOSITING DELAYED INSTALMENTS IN RECURRING DEPOSIT ACCOUNTS	PENALTY CHARGES to be levied for delayed installments in Recurring Deposit Accounts @ Rs.2/- for Rs.100/ p.m. irrespective of periodicity of deposit	PENALTY CHARGES to be levied for delayed installments in Recurring Deposit Accounts @Rs.2/- for Rs. 100/- p.m. irrespective of periodicity of deposit.	PENALTY CHARGES to be levied for delayed installments in Recurring Deposit Accounts @ Rs.2/- for Rs. 100/- p.m. irrespective of periodicity of deposit.

SI. No.	Category	(Including Service		Charges (Including Service Tax and Education Cess)
		Non-Individuals		Individual customers of Semi-urban. Urban Branches		Individual Customers of Rural branches, Sr Citizens & Pensioners (Charges for Sr Citizens & Pensioners are irrespective of location of Branch)
18.	Balance Enquiry	Free		Free		Free
19.	Collection Services: To be read with notes at serial No. I to iii mentioned after item no. 23*
19.(i)	COLLECTION OF LOCAL CHEQUES THROUGH CLEARING	Free		Free		Free
20.	COLLECTION OF OUTSTATION CHEQUES (Except cheques which are to be debited through system)
20.(i)	OUTSTATION INSTRUMENTS of SMALL VALUE upto Rs.500/-		Rs.10/- plus actual out of pocket expenses.		Actual out of pocket expenses	Actual out of packet expenses only
20.(ii)	Cheques above Rs.500/- upto Rs.l0000/-		Rs.55/- per instrument (inclusive of all expenses)
20.(iii)	Above Rs.10000/- to Rs.1 lac		Rs.110/- per instrument (inclusive of all expenses)
20. (iv)	Above Rs.1 lac		Rs.165/- per instrument (inclusive of all expenses)
21.	Collection Of Cheques through Speed Clearing		Upto Rs.1 lac: Free Above Rs.1 lac: Rs.165/- per instrument
22.	OUTSTATION GIFT CHEQUES upto Rs.500/-		At par. However, actual out of pocket expenses are to be recovered (Scheme since withdrawn)		At par. However, actual out of pocket expenses are to be recovered. (Scheme since withdrawn)	At par. However, actual out of pocket expenses are to be recovered. (Scheme since withdrawn)

23.	Collection of Other Bank?s Deposit Receipts on Maturity	Bank shall levy charges as applicable to collection of cheques. However, if proceeds are invested in FD for a minimum period of one year then no charges only out of pocket expenses to be recovered.
Notes in respect of item no. 19 to 23 (Existing): COLLECTION CHARGES IN CASE OF OUTSTATION CHEQUES SHOULD BE LEVIED ON THE GROSS AMOUNT OF THE INSTRUMENTS ALL CHARGES ARE TO BE NORMALLY RECOVERED FROM THE PROCEEDS OF COLLECTION, UNLESS SPECIFICALLY INSTRUCTED TO CHARGE FROM THE DRAWEES. COLLECTION CHARGES TO BE LEVIED FOR COLLECTION OF OUTSTATION CHEQUES UPTO RS.15000/- WHERE IMMEDIATE CREDIT IS AFFORDED. ?SPEED CLEARING?: In order to facilitate the collection of outstation cheques, RBI has introduced SPEED CLEARING through which outstation cheques having CBS logo shall be collected locally.
24.	Collection of OUTSTATION/ LOCAL BILLS
	Amount of Bill	Charges (Including Service Tax and Education Cess)
24. (i)	Bills Upto Rs. 10000/-	Rs.100/+ out of pocket expenses.
24. (ii)	Bills Over Rs.10000/-	Rs.8/- Per Rs. 1000/- or part thereof Subject to a Minimum Of Rs. 100/- + out of pocket expenses Maximum Rs.12, 000/-.
25.	Documents/Bills: received for collection: CHANGE OF ORIGINAL INSTRUCTIONS in respect of outward/inward bill for collection including (Waiving C Form, delivery Free of Payment, extending retirement time etc.)	Rs.200/- per reference
26.	Documents received for collection: if required to be delivered FREE OF PAYMENT to drawee OR to be returned back as UNREALISED.	Normal Collection Charges + out of pocket expenses
27.	ADVANCE AGAINST CHEQUES PRESENTED IN CLEARING ? CHARGES (for customers seeking advance/ withdrawal against cheques already presented by bank in Clearing House)	Rs.100/- + applicable interest.
28.	Charges on Inward Collection (Bank to Bank)	Remittance charges to be collected from the drawee. - Where remitting bank has no branch, commission to be shared on 50:50 basis.
ACTUAL POSTAGE, TELEGRAM CHARGES AND ANY OTHER OUT OF POCKET EXPENSES HAVE TO BE RECOVERED IN FULL FROM THE CUSTOMERS. Collection charges in case of bills should be levied on the gross amount of the instrument. All charges are to be normally recovered from the , unless specifically instructed to charge from the drawee.
29.	RETURNING CHARGES: CHEQUES/BILLS RETURNED UNPAID: RETURNING CHARGES/ HANDLING CHARGES
	Inward Clearing: Dishonor of cheques for want of funds or for any other reasons not attributable to our bank are as under: (charges/ Interest so charged to the debit of drawer?s account is to be credited to Misc. Interest Head-of Profit & Loss Account) (For cheques where drawer has requested for Stop payment, charges are to be levied only once i.e. at the time of accepting the instructions for stop payment and no charges be levied while actually returning such instruments through clearing).
	Charges (Including Service Tax and Education Cess)

	Amount of Cheque	Non-Individuals	Individual customers of Semi-urban, Urban Branches	Individual Customers of Rural branches, Sr. Citizens & Pensioners (Charges for Sr. Citizens &Pensioners are irrespective of location of Branch)
30 (i)	Cheques Upto Rs. 100,000/-	Rs. 150/-	Rs.100/-	Rs.75/-
30 (ii)	Cheque above Rs. 1 lac	For Cheques above Rs.1 lac but less than Rs.1 crore: Rs.200/- per instrument. In-case Bank remains out of funds; Actual interest @ 3.5% over PLR of Sponsor Bank is to be charged extra. For cheques of Rs.1 crore & above: Rs. 700/- per instrument. In-case Bank remains out of funds; Actual interest @ 3.5% over PLR of Sponsor Bank is to be charged extra.	For Cheques above Rs.1 lac but less than Rs.1 Crore: Rs.200/-per instrument In-case Bank remains out of funds; Actual interest @ 3.5% over PLR of Sponsor Bank is to be charged extra. For cheques of Rs.1 crore & above: Rs.600 per instrument In-case Bank remains out of funds; Actual interest @ 3.5% over PLR of Sponsor Bank is to be charged extra.	For Cheques above Rs.1 lac but less than Rs.1 Crore: Rs.200/-per instrument In-case Bank remains out of funds; Actual interest @ 3.5% over PLR of Sponsor Bank is to be charged extra. For cheques of Rs.1 crore & above: Rs.500 per instrument. In-case Bank remains out of funds; Actual interest @ 3.5% over PLR of Sponsor Bank is to be charged extra.
	Charges (Including Service Tax and Education Cess)
S.No.	Category	Non- Individuals	Individual customers of Semi-urban, Urban Branches	Individual Customers of Rural branches, Sr. Citizens & Pensioners (Charges for Sr. Citizens &Pensioners are irrespective of location of Branch)
31. (i)	LOCAL CHEQUES DISHONOURED ? OUTWARD CLEARING i.e. cheques received by our customers and deposited for presentation in clearing house.	Rs.100/- per instrument.	For Cheques upto Rs.10000/-: Rs.40/- per instrument. AboveRs.10000/-Rs.50/ per instrument. (However, no charges to be levied from any customer Upto 2 dishonored cheques deposited during a quarter).	For Cheques upto Rs.10000/-:Rs.30/- per instrument. Above Rs.10000/-: Rs.40/- per instrument. (However, no charges to be levied from any customer upto 2 dishonored cheques deposited during a quarter).
31. (ii)	LOCAL CHEQUES - for presentation directly at the drawee bank	Rs.100/- + out of pocket expenses or 50% of collection charges whichever is higher.	Rs.90/- + out of pocket expenses or 50% of collection charges whichever is higher.	Rs.80/- + out of pocket expenses or 50% of collection charges whichever is higher.
32.	Local Bills ?for presentation directly at drawee bank/ drawee	Rs.200/- + out of pocket expenses or 50% of collection charges whichever is higher
33.	RETURNING CHARGES FOR OUTSTATION CHEQUES/ BILLS
33. (i)	Cheques upto Rs.10000/-	Rs 100/- + out of pocket expenses.	Rs.90/- + out of pocket expenses.	Rs.80/- + out of pocket expenses.
33. (ii)	Cheques above Rs.10000/-	Rs.125/- + out of pocket expenses	Rs.100/- + out of pocket expenses	Rs.90/- + out of pocket expenses
34.	Bills	Rs.200/- + out of pocket expenses or 50% of collection charges whichever is higher.
35.	STANDING INSTRUCTIONS:
35. (i)	REGISTRATION	Rs.250/-	Rs.100/-	Rs.100/-
35.(ii)	EXECUTION:	Rs.100/-+ Remittance Charges+ Out of pocket expenses.	Rs.35/-+ Remittance Charges+ Out of pocket expenses.	Rs. 35/-+ Remittance Charges+ Out of pocket expenses.
35.(iii)	NON-EXECUTION CHARGES (due to insufficiency of funds)	Rs. 100/- per transaction	Rs. 50/- per transaction	Rs. 50/- per transaction
NOTE: No charges to be levied for transfer entries within the accounts maintained at the same branch and instructions in respect of the following shall be carried out free of charge: Crediting Remitting interest in term deposit. Crediting Remitting Recurring Deposit installments. Crediting Remitting installments in Loan accounts.
	Charges (Including Service Tax and Education Cess)
S.No.	Category	Non-Individuals	Individual customers of Semiurban, Urban Branches	Individual Customers of Rural branches, Sr. Citizens & Pensioners (Charges for Sr. Citizens &Pensioners are irrespective of location of Branch)
36.	CHARGES FOR RECORDING RECONSTITUTION OF ACCOUNT	Rs.200/- PER OCCASION (exempted in case of death of the existing signatory)	No charges for savings and current (individual) accounts.	No charges for savings and current (individual) accounts.
37.	ALLOWING operations through power of attorney/mandate	Rs.500/- Per Annum or part thereof.	Rs.300/- per annum or part thereof.	Rs.250/- per annum or part thereof.
38.	CHANGE OF AUTHORISED SIGNATORY IN ACCOUNTS	Rs. 300/- Per Occasion (exempted for change due to death of the existing signatory),	Rs.200/-per occasion (exempted for change due to death of the existing signatory), No charges from defence forces, Exservicemen, Physically Handicapped, war widows & Sr. Citizens	Rs.200/- per occasion (exempted for change due to death of the existing signatory), No charges from senior citizens. Defence forces & ex-service men, Physically handicap, war widows & Sr. Citizens
39.	Copy of original of cheque/draft (paid by the bank)	Rs.100/- for original or Rs.50/- for attested copy per instrument.	Rs.100/- for original or Rs.50/- for attested copy per instrument.	Rs.100/- for original or Rs.50/- for attested copy per instrument.
40.	CHARGES FOR DRAWING CHEQUE LESS THAN RS. 50/-	Rs. 20/- Per Cheque	No Charges	No Charges
41.	TRANSFER OF SAVINGS BANK ACCOUNT to any of our Branches.	Only Out of Pocket expenses to be recovered with a maximum of Rs.50/-	Only Out of Pocket expenses to be recovered with a maximum of Rs.50/	Only Out of Pocket expenses to be recovered with a maximum of Rs.50/-
42.	TRANSFER OF ENTIRE BALANCE IN SAVINGS BANK ACCOUNT TO SOME OTHER BANK	Remittance Charges + Out of pocket expenses
43.	Electronic Clearing Service
A) ECS: CREDIT CLEARING: Charges (per data entry/record)
SPONSOR BANK: Minimum charges Rs.2000/- + charges payable to RBI and Destination Bank, if any.
a)	Upto 10000 records	@Rs.5/- per record + charges payable to RBI and Destination Bank, if any.
b)	Above 10000 to 100000 records	@Rs.3/- per record + charges payable to RBI and Destination Bank, if any. (Subject to a minimum of Rs.50,000/-).
c)	Above 100000 records	@Rs.2/- per record + charges payable to RBI and Destination Bank, if any. (Subject to a minimum of Rs.3, 00,000/-.
2. Charges Payable to Destination Bank and/or RBI: On actual basis, i.e., as waived/ prescribed by RBI from time to time.
B) ECS: Debit Clearing ( Inclusive of service Tax and Education Cess)
ECS: Debit Clearing: Rs.3/- per transaction charges Minimum charges Rs.2000/- + charges payable to RBI and destination Bank, if any. SUBJECT TO RECOVERY OF ALL OUT OF POCKET EXPENSES INCLUDING PROCESSING CHARGES IN CASE THEY ARE EVER AGAIN LEVIED BY RESERVE BANK OF INDIA.
C) A sum of Rs.100/- be levied as returning charges on return of ECS (Debit) on account of Insufficient Funds.
D) Full waiver in respect of INCOME TAX REFUND ORDERS: Reserve Bank of India vide their circular No. RBI/2004/90- DBGA. GAD No. H-767/42.01.034/2003-04 dated 9.3.2004 on the subject has conveyed that Government has taken a decision to implement Electronic Clearing services (ECS) credit for direct tax refunds. Accordingly, no ECS charges be levied in respect of Income Tax Refund Orders.
44. HGB INSTA-REMIT: NOTWITHSTANDING ANYTHING CONTAINED IN ANY OTHER CIRCULAR, FOLLOWING SERVICE CHARGES WOULD BE LEVIED FOR TRANSFER OF FUNDS THROUGH: REAL TIME GROSS SETTLEMENT (RTGS) NATIONAL ELECTRONIC FUND TRANSFER(NEFT) STRUCTURED FINANCIAL MESSAGING SYSTEM (SFMS) RBI charges, if any prescribed, shall be recoverable in all the following:
	CATEGORY OF TRANSACTION	Amount of transaction	Charges ( Inclusive of Service Tax & Education Cess)
A.	Customer Related RTGS Transactions (Outward: R41)	Re.1 to Rs.5 lac	Rs.27.50 per transaction
		Above Rs.5 lac	Rs.55/- per transaction
B.	Inter Banks for clearing purposes Only	Re.1 to Rs.5 lac	Rs.27.50 per transaction
		Above Rs.5 lac	Rs.55/- per transaction
C.	RTGS: Inward Remittances:	Free
SERVICE charges for NEFT
D.	OUTWARD NEFT/SFMSFOR CUSTOMER RELATED TRANSACTIONS:	Amount of transaction	Charges
		Upto Rs.1 lac	Rs.5/- per transaction
		Above Rs.1 lac	Rs.27.50 per transaction
E.	Inward :NEFT	Free
If handling of cash is involved, cash handling charges would be levied @ 30% extra of normal charges.
Common provision for RTGS/NEFT:
Staff		Free for inward as well as outward transactions
NOTE: In case of staff it is limited upto two remittances, for bonafide, i.e., for non-commercial purposes, in a month.
S.No.	Category		Charges (inclusive of Service Tax & Education cess)
45.	Account Maintenance Charges for CA, CC, CA-OD, (erstwhile ledger folio charges) (on quarterly basis) beyond free of charge permissible entries mentioned as under:		Rs. 2.00 per entry/record, minimum Rs.50/-, maximum Rs.1000/-
However, if no transaction have been made during the quarter, a minimum of Rs.50/- would be charged.
45. (i)	FREE ENTRY/RECORD, allowed in current accounts including CC and CA-OD, if CC & OD are running as C/A because of credit balance.
	Average credit balance: Upto Rs. 25000/-		No free of cost entries allowed
	Above Rs. 25000/- upto Rs.50000/-		50 entries per quarter
	Above Rs. 50000/- ? upto Rs. 1 lac		75 entries per quarter
	Above Rs. 1 lac upto Rs. 2 lac		125 entries per quarter
	Above Rs. 2 lac to less than 5 lac		250 entries per quarter
	Rs. 5 lac and above		Unlimited data entries free of cost
46.	Saving Fund Accounts: Account Maintenance Charges for SF accounts		50 free of charge entries permissible on quarter basis, thereafter Rs. 1 per record /entry
47.	MINIMUM BALANCE/ MINIMUM QLY. AVERAGE BALANCE REQUIREMENTS FOR SAVING FUND ACCOUNTS AND INCIDENTAL CHARES FOR OPERATIVE SAVING FUND ACCOUNTS:
	Area	Minimum Qly. Average Balance (Rs.)*		Incidental Charges Per quarter**
	Rural	500/-		Rs.80/-
	Semi- Urban	1000/-		Rs.120/-
	Urban	1000/-		Rs.150/-
* Self Help Groups(irrespective of location of branch) : Rs. 100/-
** Field functionaries shall have powers to refund these charges if protested by the customer for their first default.
Note: However, there shall not be any condition of maintenance of minimum balance in case of Staff Members, Pensioners, Students, Sr. Citizens, Blind/ Deaf & Dumb and Salaried accounts (where salary is received for credit to the customers? accounts), these shall be exempted from the Quarterly Average Balance requirements. Initial Deposit Amount for the purpose of account opening shall be Rs. 500/-, except otherwise mentioned in specified scheme, at all the offices, however, for non maintaining the required Balance/QAB, incidental charges shall be levied as per rules. RDM/GM/Chairman shall have FULL POWERS to waive incidental charges, stipulated for maintenance of minimum balance/QAB as well as Initial Deposit Amount for opening of accounts on the basis of merits of each case.
48.	MINIMUM BALANCE/ MINIMUM QLY. AVERAGE BALANCE REQUIREMENTS FOR CURRENT ACCOUNTS AND INCIDENTAL CHARES FOR OPERATIVE CURRENT ACCOUNTS:
	Area	Minimum Qly. Average Balance (Rs.)		Incidental Charges Per quarter
	Rural	1000/-		Rs.300/-
	Semi- Urban	3000/-		Rs.400/-
	Urban	5000/-		Rs.700/-
Note: (1) Initial Deposit Amount for the purpose of opening of account shall be Rs. 1000/- at all branches, however, for non-maintaining the required Balance, incidental charges shall be levied as per rules. Note: (2) RDM/GM/Chairman shall have full powers to waive incidental charges, maintenance of minimum balance as well as Initial Deposit Amount for opening of accounts on the basis of merits of each case at all branches. Note: (3): levy of charges and penalties, as prescribed, under Minimum Balance shall be levied on quarterly basis instead of pro-rata basis, accounts closed during a quarter shall attract full charges for non-maintenance of average balance for no. of days, if it is less than the stipulated Balance.
S.No.	Category
49.	INCIDENTAL CHARGES: INOPERATIVE ACCOUNTS (Savings and Current Accounts): (FOR NON MAINTENANCE OF REQUIRED MINIMUM BALANCE
			Charges (Inclusive of service Tax & Education Cess)
49.(i)	Incidental Charges for not Maintaining the stipulated in IN-OPERATIVE SAVINGS ACCOUNTS:		Rs.150/- per quarter*
49.(ii)	Incidental Charges for not Maintaining the stipulated in In-Operative Current Accounts:		Rs.500/- per quarter*
* IF BALANCE IN THE ACCOUNT IS LESS THAN PENALTY CHARGES, THEN THE A/C BE CLOSED UNDER INTIMATION TO THE CUSTOMER BY ORDINARY POST.
50.	SAFE DEPOSIT SERVICES*
50.(i)	SAFE DEPOSIT CUSTODY: BANK?S OWN DEPOSIT RECEIPTS		FREE OF COST.
50.(ii)	SAFE DEPOSIT OF SEALED COVERS FROM GOVERNMENT BODIES/ORGANISATIONS		RS. 350/-PER COVER PER ANNUM OR PART THEREOF
50.(iii)	SAFE DEPOSIT OF SEALED BOXES FROM GOVERNMENT BODIES/ ORGANISATIONS (Size upto 30x30x30cms		Rs.3000/-PER BOX PER ANNUM OR PART THEREOF
* FOR SECURITY CONSIDERATIONS, THESE SERVICES ARE NOT TO BE PROVIDED TO GENERAL PUBLIC.
51.	LOCKER RENTS :
	NOTE: For small lockers only - A REBATE/DISCOUNT OF 20% BE ALLOWED IF LOCKER RENT IS PAID IN ADVANCE FOR A PERIOD OF FIVE YEARS IN LUMP-SUM. Further, in cases where more than 50% Lockers are vacant for more than 1 year in a branch then 50% concession to be given for new lockers and in case more than 25% lockers are vacant for more than 1 year than 25% concessions to be given for new lockers. This concession on locker rent will be available for one year only.
	Size Of Locker	Locker Rent (per Annum at Metro/Urban/Semi Urban Centres*		Locker Rent (per Annum at Rural Centres*
	SMALL	Rs.700/-		Rs.500/-
	MEDIUM	Rs.1200/-		Rs.1200/-
	LARGE	Rs.3000/-		Rs.3000/-
	EXTRA LARGE	Rs.6000/-	Rs.6000/-
* Lockers at last row in the cabinet near the floor will be allowed 20% rebate for small lockers only.
52. SECURITY DEPOSIT REQUIRED FOR LOCKERS: A SECURITY DEPOSIT BY WAY OF MBFD/SPECTRUM TERM DEPOSITS ( FOR THE LEASE PERIOD OF LOCKER) REQUIRED FOR LOCKERS
	Size Of Locker		AT ALL CENTRES MBFD TERM DEPOSIT
	SMALL		Rs.4000/-
	MEDIUM		Rs.6000/-
	LARGE		Rs.12000/-
	EXTRA LARGE		Rs.24000/-
52(a): FREE LOCKER VISITS: 36 LOCKER VISITS PER YEAR are to be permitted FREE OF CHARGES, more visits to be charged @Rs.50/- per visit.
52 (b): WAIVER OF LOCKER RENT IN CASE OF SURRENDER OF LOCKERS: In cases where rent in arrears is outstanding for more than 3 years and where the locker is empty & being surrendered, Incumbents In- charge may consider waiver of locker rent by accepting Rs.100/- only + surrender of locker key provided there is no security deposit/ balance available in the relative deposit accounts RDM may however, waive even Rs.100/-.
53.	Penalties for Locker Rent in Default
	Size Of Lockers		*Penalty charges per month or part thereof ) ( also read notes)**
			At Urban/Semi Urban Centres	At Rural Centres
	SMALL		Rs.20/	Rs.20/-
	MEDIUM		Rs.40/-	Rs.40/-
	LARGE		Rs.60/-	Rs.60/-
	EXTRA LARGE		Rs.120/-	Rs.120/-
* 1. ANY DEFAULT WILL ATTRACT PENALTY CHARGES FOR A COMPLETED MONTH. * 2. The rent should become due w. e. f. 1st of the succeeding month in which the locker is leased out. One month may be allowed for payment of rent due.
54.	OLD RECORDS INQUIRIES*
	Duration of old record		Charges: (PER ITEM / REFERENCE)
54.(i)	Upto one year old:		Rs. 100/-per reference/request/ document/ per sheet + Out of pocket expenses
54.(ii)	Beyond one year		Rs.300/- per reference/request/ document/ per sheet + Out of pocket expenses
* CHARGES TO BE REFUNDED FOR MISTAKE DETECTED ON THE PART OF THE BANK.
55.	PRESENTATION OF USANCE BILLS FOR ACCEPTANCE		Charges
55.(i)	Presentation of Usance Bills for Acceptance		Bills upto Rs. 1 lakh	Bills above Rs. 1 lakh
	All Centres		Rs.100/- + out of pocket expenses	Rs.150/- + out of pocket expenses
56.	Issuance of Bankers? Cheque CURRENT ACCOUNT WITH HGB/SBI OR OTHER BANKS (FOR CLEARING) Cheques drawn in the account		RA levy of commission of 15 paisa per cent will be applied in respect of cheques drawn favouring third parties including cheques favouring other Banks
56.(i)	Collection of local cheques:		Collection of local cheques on behalf of agency banks will also be charged at the above mentioned rates.
57.	POSTAL CHARGES FOR ALL SERVICES TO BE CHARGED AS UNDER
57.(i)	ORDINARY POST		Rs.10/- or actual expenditure whichever is higher
57.(ii)	REGD. POST/ COURIER CHARGES		Rs.30/- or actual expenditure- whichever is higher
58.	Cash Handling Charges ( For Deposit of Cash at Base Branch)
	Cash Handling Charges for deposits, per day, into Current/Cash Credit Accounts. (Except current accounts maintained by the individual in their individual capacity for non business purpose)		Charges for Current, OD & CC accounts	Charges for others
			Upto 10 packets: Irrespective of denomination: Free per day More than 10 packets:(Notes upto Rs.100/-): Rs.10/- per packet or part thereof, Notes above Rs.100/- :Rs.8/- per packet or part thereof. Maximum Rs.12000/-	Free
Inter-sol Charges
S.No.	TRANSFER OF FUNDS, CASH DEPOSIT/WITHDRAWAL ETC. CHARGES:
59.	TRANSFER OF FUNDS		Charges (In addition to cash transaction Tax, if applicable)
59.(i)	ISO Charges: Transfer of Funds between Accounts at Branches located at same clearing Centre/city		Free
59.(ii)	ISO Charges: Transfer of Funds to Accounts at OUTSTATION branches		Upto Rs.1 Lac: Rs.5/- per transaction Above Rs.1 lac to Rs. 5 lac: Rs.25/- per transaction Above Rs.5 lac: Rs.50/- per transaction
60.	Cash Withdrawal Charges:
60.(i)	ISO Charges: Cash withdrawal at Base Branch		Free
60.(ii)	ISO Charges: Cash withdrawal at local non-base Branch		No Charges for cash withdrawal upto Rs.50000/- per day. Thereafter, Re.1/- per Rs.1000/- or part thereof. Minimum Rs.25/- per transaction Maximum Rs.12000/-.
60.(iii)	ISO Charges: Cash withdrawal at outstation non-base Branch		No Charges for cash withdrawal upto Rs.25000/- per day. Thereafter, Re.2/- per Rs.1000/- or part thereof. Minimum Rs. 50/- per transaction Maximum Rs.12000/-.
Note: Cash withdrawal through ATMs shall continue to be made available FREE of service charges upto the specified limit as decided by the Bank from time to time.
61.	Cash Deposit Charges:
			Cash Handling Charges for CC, OD and Current account customers ( Except current accounts maintained by the individual for non-business purpose)	For Others
61.(i)	ISO Charges: Cash Deposit at Local Non-Base Branches.		For notes upto Rs.100/- denomination: Rs.10/- per packet or part thereof For notes above Rs.100/- denomination: Rs.8/- per packet or part thereof. (Maximum limit Rs.5 lac per day)	Free (Maximum limit Rs.5 lac per day)
			Charges
			Charges for CC, OD and Current account customers ( Except current accounts maintained by the individual for non-business purpose)	For Others
61.(ii)	ISO Charges: Cash Deposit at Outstation Non-Base Branches.		For notes upto Rs.100/- denomination: Rs.15/- per packet or part thereof. For notes above Rs.100/- denomination: Rs.10/- per packet or part thereof. PLUS ISO transfer of fund charges prescribed at Point no. 60 (ii) i.e., Upto Rs.1 lac: Rs.5/- per transaction Above Rs.1 lac to Rs.5 lac : Rs.25/- per transaction (Maximum limit Rs.5 lac per day)	ISO transfer of fund charges prescribed at Point no. 60 (ii) i.e., Upto Rs.1 lac: Rs.5/- per transaction Above Rs.1 lac to Rs.5 lac : Rs.25/- per transaction (Maximum limit Rs.5 lac per day)
62.	Collection Of Local Cheques at Base/Non-Base Local Branches (Branches located within same Clearing Centre)		Free
63.	Collection of Cheques through Nonbase outstation CBS branches(by presentment through local clearing,)		Upto Rs.1 Lac: Rs.5/- per transaction Above Rs.1 lac to Rs. 5 lac: Rs.25/- per transaction Above Rs.5 lac: Rs.50/- per transaction
Note: All inter-sol charges are to be debited to Drawers account

Notes:

All the concerned provisions as provided in specific Deposit / Credit schemes shall also remain operative notwithstanding the above charges.
All above mentioned service charges are inclusive of Service Tax and Education Cess.
All service charges (Except Locker rent @ 50% and penalties in respect of Locker charges) shall not be charged from staff members and honorably Retired Ex Staff Members (Including their widows/ widowers).
In case of collection services, out of pocket expenses shall not be recovered from the staff members and honorably retired ex- staff members (Including their widows/ widowers).

Annexure - B
Pricing Structure for ATM transactions under NFS, MITR,SBI Group Etc. Sharing Arrangements
(All charges on per transaction basis)

TYPE OF NETWORK	TRANSACTION TYPE	Charges
MITR Network	Cash withdrawal	Nil
MITR Network	Balance Enquiry	Nil
National Financial Switch (NFS)	Cash withdrawal	Nil
National Financial Switch (NFS)	Balance Enquiry	Nil
SBI Group	Cash withdrawal	Nil
SBI Group	Balance Enquiry	Nil
Everest Bank Ltd. Nepal	Cash withdrawal	Rs.50/-
Everest Bank Ltd. Nepal	Balance Enquiry	Rs.15/-
Master Card (Domestic)	Cash withdrawal	Nil
Master Card (Domestic)	Balance Enquiry	Nil
Master Card (Intemational)	Cash withdrawal	Rs.150/-
Master Card (Intemational)	Balance Enquiry	Rs.15/-

Charges related to ATM Cards

Sr. No.	Particulars of Charges	Charges
1.	ATM/ Debit Card issue charges	Free
2.	ATM/ Debit Card (including Add on Cards) annual fee on completion of one year and thereafter to be charged on yearly basis.	Rs.10/-
3.	Charges for issue of Add on card	Rs 50/- per card
4.	Charges for issue of duplicate PIN (However, if the card has not been used even once due to error in printing of PIN. issue of duplicate PIN shall be free)	Rs 25/-
5.	Charges for issue of duplicate ATM/Debit card/ Replacement of ATM/Debit card	Rs.100/-
6.	Issue of ATM Debit card with photograph of the cardholder	Rs.25/-

There will be no charges for members of staff/ retired staff.

Annexure - C
Depository Charges

		CHARGES
S.No.	Activity	for investors having Demat account only	for investors trading through IDBI Capital / SMC / NSBL	for Staff
1.	A/c Opening	NIL (only stamp charges)	NIL (only stamp charges)	NIL (only stamp charges)
2.	A/c Closing	NIL	NIL	NIL
3.	A/c Freezing / Defreezing	Rs 20/- per instruction	NIL	NIL
4.	Dematerialisation	Rs. 2.25/- per certificate with minimum of Rs.25/- including postage	Rs. 1/- per certificate with minimum of Rs.25/- including postage	Rs. 1/- per certificate with minimum of Rs.25/- including postage
5.	Rermaterialisation	a. a fee of Rs.10 for every hundred securities or part thereof OR b. a flat fee of Rs.10 per certificate, whichever is higher. No rematerialisation fee shall be charged for Government Securities.	a. a fee of Rs.10 for every hundred securities or part thereof OR b. a flat fee of Rs.10 per certificate, whichever is higher. No rematerialisation fee shall be charged for Government Securities.	a. a fee of Rs. 10 for every hundred securities or part thereof OR b. a flat fee of Rs. 10 per certificate, whichever is higher. No rematerialisation fee shall be charged for Government Securities.
6.	Security Deposit (Refundable / Non Refundable)	N.A.	N.A.	N.A.
7.	A/c Maintenance	Accounts under HGB Total Freedom Scheme and senior citizens: NIL Others: Rs. 250/- p.a. Staff: 115/- p.a.	For the clients maintaining trading account with IDBI Capital/SMC/NSBLFree for the first year. From 2nd year onwards:Rs.250/- p.a., Others: Rs. 250/- p.a. Accounts under HGB Total Freedom Scheme and senior citizens: Nil	For the staff members maintaining trading account with IDBI Capital/SMC/NSBLFree for the first year. From 2nd year onwards: Rs.115/- p.a. Others: Rs.115/- p.a. For senior citizens: Nil
		CHARGES
S. No.	Activity	for investors having Demat account only	for investors trading through IDBI Capital/ SMC/NSBL	for Staff
8.	A/c Maintenance Charges for Corporate, MF, Trusts, Clubs, Brokers. Big Investors & Traders.	Rs. 350/- p.a.	Rs. 350/- p.a.	N.A
9.	Transaction (Sell) Other than Debt Instruments / Govt. Securities	0.033 % of market value with minimum of Rs. 20/- p.i. and max. of Rs. 250/- per instruction	Rs. 13 /- per instruction	Rs. 13 /- per instruction
10.	Transaction (Sell ) in case of Debt Instruments / Govt. Securities	0.026% of market value with minimum of Rs.20/- p.i. and maximum of Rs.255/- per instruction	0.026% of market value with minimum of Rs.20/- p.i. and maximum of Rs.255/- per instruction	0.026% of market value with minimum of Rs.20/- p.i. and maximum of Rs.255/- per instruction
11.	Creation of pledge	Rs. 60/- per instruction for pledge in favour of HGB whereas, in case of Pledge favouring others:0.040 % of transaction value min. Rs. 60/- per transaction	Rs.60/- per instructions for pledges in favour of HGB whereas, in case of Pledge favouring others : 0.040% of transaction value min. Rs.60/- per transaction	Rs. 60/- per instruction for pledge in favour of HGB whereas, in case of Pledge favouring others: 0.040 % of transaction value min Rs. 60/- per transaction
11.(a)	Close of Pledge	Nil	Nil	Nil
11.(b)	Invocation of pledge	Nil	Nil	Nil
12.	Custody Charges	Nil	Nil	Nil
13.	Other Charges	Modification of Accounts details - Rs. 50/- per request. Initially one booklet (DIS) of 10 leaves will be provided free of cost. Extra DIS to be charged @ Rs.1/- per leave.	Nil	Nil

Other Terms & Conditions:

Market value as on date of transaction as advised by NSDL.
The above schedule of charges is based on NSDL charges and is subject to revision at the discretion of the Bank.
Any revision in the schedule of charges will be notified by ordinary post with 30 days notice.
This revision in charges supersedes all our earlier rate structures.
The rates indicated in % terms will be applied on the value of transactions as computed by NSDL.
Service Tax as applicable would be charged extra for any service not listed above
AMC charged shall not be refunded in case of closure of A/c.
Cost of non ? Judicial stamp paper to be borne by the client
Out of pocket expenses i.e. postage, telephone, fax, mail etc. on actual basis wherever applicable shall be charged extra.

Annexure - D

CONCESSIONS IN SERVICE CHARGES TO VARIOUS CATEGORY OF BENEFICIARIES

SERVICE CHARGES - CONCESSIONS TO CERTAIN CATEGORIES SHALL BE PERMISSIBLE AS UNDER:

Defence/Ex-servicemen/Paramilitary Forces:
1. At par remittance to family upto Rs.25, 000/- once in a month. However, if the amount of remittance exceeds Rs.25, 000/- but does not exceed Rs.50, 000/-, 50% of the commission chargeable on total remittance amount will be recovered. Further, they may be allowed one time remittance for payment of school/college fees in a year. Postage and out of pocket expenses are to be recovered.
2. At par collection of all cheques to be received from the Govt. in respect of Salary/TA/DA/ Arrears/Terminal Dues etc.
3. At par custody of Wills
4. Standing instructions free of charge within same branch
5. Normal concessions (instant credit facilities) as applicable to other customers in respect of outstation cheques upto Rs. 15000/- at a time.
In respect of Defence units, the service of collection of outstation cheque at par shall continue to be extended as hitherto. Note: In all the cases postage and out of pocket expenses are to be recovered.

MEMBERS OF STAFF AND HONORABLY EX-STAFF MEMBERS OF OUR BANK, INCLUDING WIDOWS/WIDOWERS OF HGB?S HONORABLY EXSTAFF MEMBERS WHO HAVE NOT REMARRIED AND ARE NOT GAINFULLY EMPLOYED:

(including out of pocket expenses)

CONCESSIONS TO SENIOR CITIZENS (ONLY IN THEIR PERSONAL AND JOINT ACCOUNTS):
1. The facility of at par collection of cheques upto an aggregate amount of Rs. 25000/- per month, which may comprise of maximum number of 1 cheque, shall be permitted to senior citizens. This will be applicable to the cheques other than for pension, as for pension cheques, our guidelines already provide for at par collection. Such facility can neither be extended to cheques credited in business accounts nor to cheques related to business transactions. However, out of pocket expenses are to be recovered in such cases.
2. 50% concession on all types of remittances i.e. DDs/TPOs etc. issued in the accounts of the senior citizens upto an aggregate of Rs. 25,000/- shall be allowed subject to maximum of 1 remittance in a calendar month. However, the charges prescribed for the operative lowest slab of that service are to be recovered in such cases.
RELAXATION IN RESPECT OF COLLECTION OF RETIREMENT DUES:

At par collection of cheques of retirement dues. However, out of pocket expenses are to be recovered.
The proceeds of retirement benefits may be allowed free of cost, for remitting to any branch of HGB. However, Incumbents while relaxing such charges may ensure that the funds are transferred to a place to which the customer hails or plans to settle down at that place after retirement and that these funds are not being transferred on account of trade transactions.
However, out of pocket expenses are to be recovered in all cases.

Pensioners: No service charges to be levied on collection/discount of pension bills/pension cheques of pensioners of central/state government and armed forces. Out of pocket expenses to be recovered.
DIRECT PAYMENT TO SUPPLIER BY PAY ORDERS/DDs, WHILE DISBURSING UNDER GOVT. SPONSORED SCHEME

No charges to be levied for issue of DDs for such transactions. However, direct payment to suppliers by DDs while disbursing payments under various schemes of the bank (other than Govt. sponsored schemes) would attract NORMAL SERVICE-CHARGES for remittance unless otherwise specified.
Remittances/collection facilities for PM?s/ CM?s Relief Funds: Free remittances facilities are permissible for these activities.
RELIGIOUS, WELFARE SERVICE, CHARITABLE INSTITUTIONS EXEMPTED FROM PAYMENT OF INCOME-TAX UNDER THE INCOME TAX ACT:-
- Collection of instruments favouring religious, welfare service and charitable institutions who have been EXEMPTED FROM PAYMENT OF INCOME-TAX UNDER THE INCOME TAX ACT be done at par. To establish this fact, the branch should obtain certificate of such exemption from the institutions and keep it on record.
- Issue of DDs/MTs/TTs to beneficiaries of these institutions be also done at par.
- Inter Sol Transactions pertaining to(either to/from the accounts thereof) these institutions will also be done at par.
PRESENTLY, following institutions have been specifically granted exemption in this respect:
1. Shri Prayagdham Trust;
2. Sant Nirankari Mandal(Regd.)
3. Ved Mata Gayatri Trust, Shanti Kunj , Hardwar
4. Shri Anandpur Trust: Sukhpur, Ashok Nagar, M.P.
5. Lord Jagannath Temple, Puri
6. Tirumala Tirupathi Devasthanam-Sri Venkateshwara Nitya Anandam Trust
7. Helpage India
8. Indraprastha Cancer Society & Research Centre, New Delhi
ACCOUNTS OF GOVT. DEPTTS. VIZ. RAILWAYS, POSTS & TELEGRAPHS, MINISTRIES ETC. INCLUDING STATE GOVT.:-

Present practice of allowing free remittance/facilities, irrespective of the mode of such remittance, in accounts of Ministries/Govt. Deptts. accredited to our bank, i.e. maintaining their accounts with any of our branches, to be continued.
Cheques issued by Govt. authorities representing subsidy under SGSY/SJSRY/KVIC and other Govt. Sponsored programmes be collected at par.
Cheques drawn at centres where the agency banks do not have their branches and are required to collect the cheques through some other scheduled bank/cooperative banks, collecting bank?s commission to be charged by the agency banks.

BLIND, PHYSICALLY HANDICAPPED, DISABLED, INDIVIDUALS AND INSTITUTIONS SET UP FOR THEIR BENEFIT:- INSTITUTIONS WHICH ARE EXEMPTED FROM PAYMENT OF INCOME TAX and especially set up for the benefit of blinds, physically handicapped and disabled individuals be allowed:
1. Collection of up-country instruments at par;
2. Payment made by these institutions to their own beneficiaries by way of DDs/MTs/TTs be allowed free of charges.
3. Inter Sol Transactions pertaining to (either to/from the accounts thereof) these institutions will also be done at par.
However, out of pocket expenses and postage are to be recovered. Further, in the individual accounts of these categories of persons, identified and confirmed as such, by the Branch Manager at the time of opening of accounts, the issue of DDs/MTs/TTs be also allowed free of charge. Such DDs/MTs/TTs should be issued to be debit of the persons? accounts and not against cash payment. Postage and other out of pocket expenses are to be recovered.

COLLECTION OF SALARY BILLS UPTO Rs. 25000/-OF TEACHERS EMPLOYED IN GOVT. RUN SCHOOLS:-
Collection of salary bills of teachers employed in Govt. run schools, be made at par and also be discounted free, for sums upto Rs.25,000/- at a time per individual. However, postage and out of pocket expenses should be recovered.

SERVICE COOPERATIVES, DISTRICTS RURAL DEVELOPMENT AGENCIES ETC.:-
No charges be levied for collection of cheques deposited by DRDA, Farmers Cooperative Societies (bank?s own sponsored), primary Agricultural Societies banking with us. However, postage and other out of pocket expenses are to be recovered.

FREEDOM FIGHTERS AND THEIR WIDOWS/WIDOWERS, WIDOWS OF DEFENCE FORCES/POLICE FORCES PERSONNEL DYING ON DUTY :No service charges to be levied on
1. REMITTANCE
2. ISSUANCE OF CHEQUES;
3. COLLECTION OF PENSION BILLS/PENSION CHEQUES;
4. DISCOUNT OF PENSION BILLS/PENSION CHEQUES;

SPECIAL TRANSACTIONS:
TRANSFER OF FUNDS:
The facility of transfer of funds from the account of customer including organisation/firms at one centre to their account at another centre at Concessional rates/at par in respect of Deposit Accounts:
- Transfer of funds periodically from the collection accounts maintained at branches to RDM Account and the aggregate collection is transferred as per standing arrangement to the Main Account of the Organization/firm/company.
- From the Main Account, again funds are transferred to the various disbursing accounts maintained at various centres. The norms prescribed for the purpose are as under:-
The facility may be extended to corporate companies/organizations/firms for transfer of funds from their account at one centre to their account at another centre on a very selective basis. Each case is to be considered on merit viz.:-
- Total business connections with Bank;
- Frequency of transfer of funds effected i.e. daily, weekly, fortnightly, monthly, etc. to ensure that it does not drain on Bank?s profits as also it does not prove to be a losing proposition;
- The extent of concession to be permitted e.g. 10%, 25%, 50% or at par should be need based;
- Cost to the Bank is minimal.
Out of pocket expenses must be recovered in full in all cases. THE AFORESAID CONCESSION CAN ONLY BE APPROVED BY THE RDM/GENERAL MANAGER who will keep a record of the same.

Fixed Deposits including NRI Accounts:
1. On cheques issued as per Court orders for investments in terms of deposits, service charges may be waived.
2. Transfer of funds on maturity of deposits as well as periodical interest to another branch of our bank to be done at par. Where the funds are to be transferred to another bank normal charges should be levied.
3. Collecting bank need not levy any service charges. The remitting bank to levy the charges as applicable to Remittances. In case of local remittances, the charges as applicable to bankers? cheques be levied.
Cheques issued by Govt. of India in respect of grants made from the PM?s Relief Funds to the State Govt., Distt. Magistrates etc.: - Cheques issued by Govt. of India in respect of grant made from the Prime Minister?s Relief fund to the State Govt, Distt. Magistrates, etc. should be collected without levying any service charges and credit be given immediately at par.

POWERS TO RELAX NON-CREDIT RELATED SERVICE CHARGES A. SPECIFIED SERVICES

RDM, GM, Chairman shall have power to relax the service charges to extent of 50%, 75% and 100% respectively. The power to relax service charges is to be exercised prudently on case to case basis.

GENERAL MANAGER